Quality homes. Hands-on support.

Welcome to South Property Management

Whether you are looking for a new home in Dunedin, Mosgiel or East Otago, or you already rent with us, this page has everything you need. We make renting simple, safe and comfortable.

Browse available rental properties

Maintenance and repairs

Please log your maintenance request via Tapi further below. This gives you a simple record and helps us find a trusted tradesperson quickly.

What is an urgent repair?

Examples include loss of power, no hot water, burst water pipe, and serious leaks.

If you need an urgent repair during business hours, please call your property manager or (03) 467 8351.

If it's urgent and outside business hours, call (03) 487 8351.

Living in your home

Inspections and access

We carry out routine inspections to check the condition of the property and meet insurer requirements. These usually happen every 13 weeks. We will provide notice before each inspection.

If we need access for repairs or inspections we will always give the notice required by the Residential Tenancies Act 1986.

Heathy Homes and safety

We ensure all properties meet Healthy Homes standards. If you have concerns about heating, ventilation or insulation, please let us know and we will investigate.

Request a repair or maintenance

FAQS

Please check our FAQs to find the answers to some of the most common questions you may have, or feel free to contact us, and our friendly, knowledgeable team will answer your questions.

Can I view the property after work or in the weekends?

We will do our best to accommodate your schedule, although most viewings are scheduled around midday during the week.

Why do fixed-term tenancies end in the summer?

In Dunedin, the peak season for non-student rentals is January/February. Ending a tenancy at this time benefits both tenants, who will have a wider choice of properties, and landlords, who have a larger pool of potential tenants.

I am in a fixed-term tenancy but I need to get out, what can I do to get out of my tenancy?

The Residential Tenancies Act states that fixed-term tenancies cannot be ended with notice at any other time than the end of the fixed term.

However, where possible, we can help you find replacement tenants to take over your tenancy (please note that the ability for replacement tenants to take over your lease is often but not always possible). This process requires you to pay for any costs associated with finding tenants, including any costs that the owner would not have incurred if your tenancy continued to completion, such as checkout/check in inspections and advertising etc.

You remain responsible for the property, including gardens and the rent, until the replacement tenants take over your tenancy. Please contact us for more information.

We are students and are looking for a property for next year. Is this property available then?

Most of our properties are available at the time or shortly after they are listed. If you are looking for a property outside the typical student area, it is unlikely that they will be advertised more than one to two months before they are available.

I am concerned about rent increases, especially in a fixed-term tenancy. Will my rent increase?

Rents are reviewed regularly and increases are based on market conditions and general inflation. By law, rent can only be increased once every 12 months but only if at least 12 months have passed since the start of your tenancy.

Both landlords and ourselves value reliable long-term tenants, so it is common for rent increases to be kept to a minimum for longer term tenants. Owners save on costs associated with tenant turnover, and tenants benefit from lower rents — a win-win for everyone.

How much warning do I get that my rent might increase?

Under the Residential Tenancy Act, we are required to give you at least 60 days' written notice before a rent increase.

What do I need to do if I have a maintenance issue or an appliance that has stopped working properly?

If you have a maintenance issue please put your request in via Tapi above. Once submitted, you will receive an email and your property manager will be notified. If the issue needs immediate attention please can call the office on 03 487 8351.

Please ensure you check all common causes before lodging a maintenance request as sometimes it can be as simple as a blown fuse, a blocked sink from rice/fat etc., or an error reading on the dishwasher is due to the filters not being cleaned regularly.

It's cold and it doesn't seem to matter how high I set my heat pump, it stops working and blows cold air.

Heat pumps work best around 19ºC - 21ºC or they freeze up, therefore setting the heat pump on high temperatures such as 25 or 30 degrees is counterproductive.

Heat pumps can also blow cold air during very cold weather, to defrost the outdoor unit. This is normal, and it should be back to heating in a few minutes.

How do I book a viewing for a rental with South Property?

On the website listing, click the 'Arrange Viewing' button. This will take you to our BookMe page where you can either select a viewing option, or if there are no available options, you can add your details so we can contact you to arrange a suitable viewing time.

How do I apply for a rental property?

On the website listing, click the 'Apply Now' button and you will be redirected to the application form for the rental property.

How much does it cost to move into a rental?

Four week's bond and the first week's rent in advance.

What does rent in advance mean?

Rent is paid at the beginning of your rental week and the 'rent in advance' covers the first week of your tenancy. Your rental week may begin on any day of the week, like Monday or Thursday.

Paying rent in advance is often confused with having a week of free rent at the end of your tenancy. Unfortunately this isn’t the case as rent is paid and then used up over the coming week. Please ensure you continue to pay your rent on the correct day. If this day does not correspond with your pay day, please contact your property manager to work through a solution.