Ensuring Smoke Alarm Safety in New Zealand Homes
18 3 2024
Ensuring Smoke Alarm Safety in New Zealand Homes
Smoke alarms are an essential aspect of home...
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Tenant Information
Submit a maintenance request, helpful FAQs, and our tenant approach.
At South Property Management, we don't just manage your property, we look after it.
South Property Management
We are Dunedin's local, award-winning, property management team. We provide exceptional service to landlords and tenants alike.
We skilfully manage your investment property to maximise your investment return, grow your wealth and allowing you to enjoy your free time.
Our bespoke approach to property management improves the value of your investment. With a personal touch and attention to detail we ensure the highest quality tenants for your property year-round.
Our hands-on approach means we treat your property as if it were our own, giving you peace of mind and the confidence to focus on what matters most to you.
Why Choose South?
We take a "win-win" approach
We apply this to all situations we encounter. A happy tenant represents less risk and less cost to an owner. While a happy owner provides more security to the tenant. Every scenario is different but this concept drives how we apply our professional judgement.
Our ongoing quest for knowledge
Tenancy is now a complex area of law and becoming increasingly so. A huge part of our value to you is our deep understanding of the legislation so that we can help you to fulfill your many and significant obligations under the law. As a team we are dedicated to constantly developing professionally.
Tenant rapport
We acknowledge the correlation between a strong rapport with tenants and: longer tenure; less wear and tear; less damage; lower maintenance requirements; fewer arrears and tidier presentation of the property. In our experience, having a strong rapport with tenants has reduced risk and cost for our owners.
Property investing is our main focus
Often property management companies are tagged onto other businesses like real estate agencies as a secondary operation. We are independent property managers and this IS our business. This allows us to focus on quality management with all of our resources.
Our rates are competitive
We pride ourselves on the quality of our property management service and the thoroughness of our operation. We are transparent about our fees and happily publish our standard fee schedule on the Owners page. We can also provide a tailored fee proposal specific to your property once we have had a chance to assess it.
We don’t charge for those 5 minute on site running repairs
While managing properties, we have found that the little jobs like a tripped fuse, loose screws, tap washer, leaking pipe joint, towel rail coming off the wall (in fact the list is endless) can be simple tasks that can be attended to there and then or sometimes over the phone with the tenants. However many property managers call out a tradesman which can cost you the landlord unnecessarily.
The team at South Property Management (formerly Mana) have been a godsend for my investing in Dunedin. They helped me buy, renovate, and manage a block of flats - all completely sight unseen. It has been the easiest, and most lucrative, experience in my investing career. There is no way I could manage the property without the help of the Mana team, they have made it so smooth.
I like the almost INSTANT response when I apply for properties, even within half an hour of sending a message about a property I was interested in, I had an appt within minutes! Agents are always in time and very friendly and professional. I'm sure we will find our long term rental home soon! Keep up the great work!
South (formerly Mana) is a great company to work with from a tradies point of view, you don’t need to spend to much time with them to realise that they have a strong code of ethics that ensures they do the right thing. I would not hesitate to recommend them to anyone looking for a property management company.
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